Why Use An Image
An Image within an article is a great way to give a visual prompt to the user letting them know where exactly they can find a certain feature they might be looking for. Using images within an article helps to break up a large amount of text and is visually more appealing.
Uploading/adding Images to Knowledge Base
For bulk uploads, you can simply drag and drop files using the best quality images you have.
Adding An Image to an Article
For any article that you wish to add an image to, you can add one through editing options.
Or you can drag and drop and image into the WISIWYG editor right in the body of the article.