Knowledge Base

Everything you need to know to make the most of Issuebear


Documentation

The complete guide on how to use Issuebear.

Links

Issuebear Homepage

The main Issuebear website.

Youtube Channel

The Issuebear Youtube Channel.

Issuebear Blog

The official Issuebear blog.

Announcements

February 2024 Release

17/06/2024

The February 2024 Release of Issuebear is now live. This includes:

* You can now quick edit various fields on ticket lists.
* User security log shows actions such as password changes and failed logins.
* Agents can upload attachments when replying.
* Tags on people
* A whole bunch of bug fixes...

You can learn more at our blog, https://issuebear.com/blog/our-february-2024-release/.

November 2023 Release

10/11/2023

The November 2023 Release of Issuebear is now live. This includes:

* Automation Rules
* Ticket Search Improvements
* People List Improvements
* Auto-refreshing ticket list when new replies come in
* Reply auto-saving
* Notification improvements

You can learn more at our blog, https://issuebear.com/blog/our-november-2023-release/.